Courier Service Nashville

LEGAL

Privacy Policy

Effective date: September 22, 2026

CourierServiceNashville.com, operating this website and related services as Courier Service Nashville ("we", "us", "our"), provides the Platform described in our Terms and Conditions. This Privacy Policy explains how we collect, use, and disclose personal information when you use the Platform, and describes your privacy choices. By using the Platform, you agree to the collection and use of information as described in this policy. We do not use or share your information except as described here.

Information We Collect

For a better experience while using the Platform, we may ask you to provide certain personally identifiable information. What we collect depends on how you use the Platform:

  • Shippers and website visitors — name, email, phone number, business name, billing address, and pickup/dropoff addresses entered into the delivery calculator or contact forms.
  • Drivers — name, phone number, driver’s license and vehicle information, location and GPS data while a delivery Task is active, and proof-of-delivery photos submitted through the Platform.
  • Receivers — name, phone number, and delivery address, as provided by the Shipper for the purpose of completing a Task.

Third-Party Services

The Platform uses third-party services that may collect information used to identify you, including mapping and address-autocomplete services (such as Google Maps), payment processors (such as Stripe), and analytics or tag-management tools. These providers have their own privacy policies governing how they handle information, and we encourage you to review them.

Log Data

Whenever you use the Platform, in the case of an error we may collect data and information (through third-party tools) about your device, including its Internet Protocol ("IP") address, device name, operating system version, the configuration of the Platform when you used it, the time and date of your use, and other statistics ("Log Data").

Cookies

Cookies are small files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites you visit and stored on your device.

The Platform may use third-party code and libraries that use cookies to collect information and improve their services. You can choose to accept or refuse these cookies. If you refuse cookies, you may not be able to use some portions of the Platform.

Text Message (SMS) Communications

We may collect your mobile phone number when you submit a form on the website or register for an account. We use your phone number to send service-related text messages, including account notifications, delivery updates, and other communications directly related to your use of the Platform.

We do not sell, rent, or share mobile phone numbers with third parties for marketing or promotional purposes. Text-messaging opt-in data and consent are excluded from every other data-sharing category described in this policy and will not be shared with any third party.

You may opt out of receiving text messages at any time by replying STOP to any message from us. After opting out, you may receive a final confirmation message. For help, reply HELP or contact us using the information below.

Service Providers

We may employ third-party companies and individuals for the following reasons: to facilitate the Platform; to provide services on our behalf; to perform Platform-related services; or to help us analyze how the Platform is used.

These third parties have access to your personal information only to perform the tasks assigned to them on our behalf, and are obligated not to disclose or use it for any other purpose.

Security

We value your trust in providing us your personal information, and we work to use commercially acceptable means of protecting it. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Links to Other Sites

The Platform may contain links to other sites. If you click a third-party link, you will be directed to that site. These external sites are not operated by us, and we strongly advise you to review their privacy policies. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

The Platform does not address anyone under the age of 13, and we do not knowingly collect personally identifiable information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete it from our servers. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We encourage you to review this page periodically for changes. We will notify you of any changes by posting the new Privacy Policy on this page, effective immediately upon posting.

Contact Us

If you have questions or suggestions about this Privacy Policy, contact us: